Delete your Clonaar account

You can delete your account and everything tied to it at any time — in the app, or by email if you can't open the app any more.

In the app

Open Clonaar and go to Settings.
Tap Data & privacy, then Delete account.
Confirm. You are signed out, and your account is hidden from everyone at once.

You have 30 days to change your mind. Your account is deleted 30 days after you ask. Until then nobody can see your profile, your clone or your scenes. To keep your account, sign in again before then and tap Keep account. After 30 days everything below is deleted for good.

Want a copy first? Data & privacy → Download your data gives you everything we hold about you.

Without the app

Email support@clonaar.com from the email address you sign in with, with the subject "Delete my account". We confirm by replying to that address, so nobody else can delete your account, and delete it within 30 days — usually much sooner.

What is deleted

When the 30 days are up: your profile, conversations, search history, memories, your clone and its chats, the people you follow and who follow you, your scenes and comments, your photos and files, scheduled asks, and your plan and usage records. Copies can remain in backups for a limited time before they are overwritten.

What is kept

Messages you sent in other people's chats stay in their chats, because that conversation is theirs too.
Records of moderation decisions and of reports, which we keep for safety.
The record of a store purchase, because the store can still send refunds and renewals for it. Deleting your account does not cancel a subscription — cancel it in Google Play or the App Store.

The Privacy Policy has the full detail.